“Ok that’s great. I have always taken great pride in ensuring my boat has looked the best it can and have maintained it to high standards annually but the quality of workmanship of the person who always detailed it dropped over the years and I find myself faced with the task of finding a new person / crew. I am excited to try your system out as I am always paranoid about “newby’s” using power buffers when cut polishing or waxing and creating irreversible results. I am also happy with your professional “all in” approach and can’t wait to see the results! Please proceed at your earliest convenience.”
“Hello Nick, I will be mailing you a cheque today…thank you….the boat looks great”
“Hey Nick, I just want to acknowledge how satisfied I am with your work. It is everything that you promised. I am especially pleased with the absence of the chalkiness that had plagued my boat’s finish. It now has a sheen on it as if it were new. Thank you very much.”
“Thank you for your kind message…………..Thank you VERY MUCH for the wonderful job. I would love to be a reference for you any time.”
“Thank you for the tremendous job on restoring the hull colour of our red Vancouver 27. The service and the results were first class. It was only after seeing the difference that we realized how dull and lifeless the finish on our boat had become. It’s been like having a new boat and we couldn’t be happier……All the best.“
“I did not get the pre-cleaning pictures I was going to as they started a day earlier than scheduled. To do the job on the hull the boat usually needs to be out of the water. You can have them just do the hull or the whole boat. I went with the whole boat. The boat was badly oxidized with little shine showing through the oxidation. There was a fair amount of staining from the winter and previous season. Those of you with Bayliner 38’s know the stain that builds up under the rope locker drain gets deep into the gelcoat.
The company’s tag line read “We remove the dirt not your gelcoat.” They do not cut polish the boat. Most of their time is spent is on cleaning rather than on the final polish. It took several applications of their cleaning products, over a couple of days, to get the stain out from below the rope locker drain, again with no cut polish. They told me the key to a good job is getting the boat clean before applying any finish. Applying a finish before the boat is totally clean just locks in the dirt or stains.
They cleaned the complete exterior of the boat excluding the dinghy, the sunbrella enclosure and hull below the waterline. They cleaned the stainless getting rid of any rust stains, the hull and fittings, all deck surfaces, the flybridge dash and superstructure. They unsnapped the bridge enclosure cleaning and polishing what normally would not be seen. They pay attention to detail even to using a tooth brush to clean under the rub rail! The final finish is a proprietary synthetic polish. It is applied by hand and polished with a lamb’s wool buffer.
The crew consisted of 2 men. They spent approximately 7 man days to complete the job from beginning to end. Once completed they left me with a supply of a proprietary wash liquid that they say if used at least monthly will help maintain the shine.
“As always you’ve done an amazing job, I’ll put the cheque in the mail today.”
“Nick…now this is customer service!…much, much appreciated…. You can be rest assured that I will let every one I can know of your services and that you stand behind what you do…THANK YOU! Please feel free to use me anytime as a reference…. Have a great long weekend”
“Hi Nick, You guys did a fantastic job, I’m very impressed. Thank you so very much.”
“The boat was yellowed very badly and had been sitting on the lot for quite some time. We saw Chris at the Trade Fair in Cranbrook, and he showed us some picture samples of his work. We made an appointment with him to have our boat cleaned with unbelievable results. The fiberglass looked like brand new, was back to its original white colour, and sparkled like showroom condition. I would like to mention that he even did a few little extras.”
“I just wanted to let you know how impressed I was with Chris Wood and his efforts at bringing my Mariah boat back from it’s very sad condition. Take at look at the before photos (below) to see where Chris started. After Chris was done the boat looked like new with only a few very faint stains on the seats. Chris was an absolute pro to deal with – he did everything that he said he would and went above and beyond to get the boat back in service. I will recommend him to anyone that has cosmetic issues with their boat.”